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If you are using a screen reader and are having problems using this website, please call (323) 513-6222 for assistance.
 Ticket Order Info

TICKET INFORMATION

  • All tickets are RFID wristbands and must be scanned at the venue for entry.
  • Your ticket is a single 3-Day or single day wristband.
  • Wristbands are void if tampered with or removed.
  • Wristband activation required for entry into the festival.
  • Children 5 & under are free (must be accompanied by a ticketed adult).

TICKETING SUPPORT + SHIPPING ADDRESS CHANGES
Email: support@festivalticketing.com
Phone: 855-222-7109
Hours: 10:00am-4:00pm MST (Monday-Friday)

ORDER INFORMATION

  • There is an 8 ticket limit.
  • All sales are final.
  • No refunds, cancellations or exchanges
  • The name on the original order cannot be changed.
  • There are minimum browser requirements to place an order online. Make sure you have the most updated version.
  • Do not buy passes from a 3rd party/scalper. We won’t service, authenticate or support passes purchased from a 3rd party/scalper. We do not assist in any 3rd party transactions. Receipts/Order Confirmations can be faked/forged. Don’t be fooled.
  • For order questions/help, please contact Ticket Purchase Support.
  • Access your existing order here.
  • By purchasing passes, you agree to all Terms of Sale, Terms of Use and Wristband Terms of Use.

SHIPPING INFO / GETTING YOUR ORDER

  • Last day to update shipping address is Thursday September 16, 2021.
  • There is a $10 shipping fee per domestic order / $25 shipping fee per international order.
  • All orders will start to ship in mid to late September via UPS Mail Innovations.
  • A tracking number will be emailed to you when your order is packed.
  • Orders placed separately are shipped separately.
  • The last day to place an order and have it shipped: Wednesday November 3, 2021 for domestic and Friday October 22, 2021 for international orders.
  • UPS Mail Innovations claims that international shipping takes approximately 4-14 days from receiving a shipping notification to delivery. However, delivery times might vary by destination. Please keep this in mind when making travel plans.
  • Orders will not be re-shipped or shipped twice under any circumstances. If you are unable to receive your order you will need to pick up your order at will call.
  • Original purchaser must present a valid photo ID, order confirmation and credit card used for purchase to pick up the order. No alternate name pickups are allowed. No name changes. No exceptions.

BOX OFFICE / WILL CALL

Location:
Las Vegas Festival Grounds Transportation Lot
810 Circus Circus Drive
Las Vegas, NV 89109

Hours: TBD

A government issued photo ID, order number and the credit card used for purchase are required for will call pickup or troubleshooting by the original purchaser.

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